6. Rights, Responsibilities and Zero-Tolerance Principles
Knowing your rights and responsibilities is an important part of self-care at work. A safe, respectful, and inclusive workplace lets individuals focus on their work, growth, and well-being instead of coping with fear, discrimination, or barriers.
Employees, especially persons with disabilities and underrepresented groups, may face unfair treatment, inaccessible conditions, bullying, harassment, or discrimination. Understanding your rights and policies empowers individuals to spot inappropriate behaviour, seek support, and take action when needed.
Building a respectful workplace is a shared responsibility. Employers must provide a safe environment, while employees contribute to a culture of dignity and equality. If you are not comfortable raising a concern alone, consider seeking support from a trusted colleague, mentor, representative, or another support person.
6.1. Employee Rights
Every employee has fundamental rights protected by national legislation, international labour standards, and, within the European Union, EU employment and equality legislation. Although specific legal provisions vary between countries, the underlying principles remain consistent: employees have the right to fair treatment, safe working conditions, equal opportunities, and respect for their dignity.
These rights apply throughout the entire employment journey - from recruitment and hiring to everyday work, professional development, and termination of employment.
Key employee rights include:

Understanding these rights enables employees to recognise inappropriate practices, protect themselves from unfair treatment, and contribute to a workplace culture built on equality, respect, and inclusion.
With this knowledge, you are better equipped to recognise and challenge workplace discrimination, ensuring a fair and environment for yourself and your colleagues. Remember, knowing your rights is not just about protecting yourself; it's about fostering a workplace culture that values justice, respect, and equality for everyone.
6.2. Employer Responsibilities
Creating a healthy and inclusive workplace is primarily the employer's responsibility. Employers are required to provide a working environment that protects the physical and mental health, safety, and well-being of employees.
An inclusive workplace benefits everyone—not only employees with disabilities or other support needs. Accessible environments, respectful communication, and fair practices improve employee well-being, engagement, and company performance.
Employers should ensure that the workplace provides:
a safe, healthy, and accessible working environment;
reasonable workplace adjustments where required;
clear workplace policies and reporting procedures;
equal opportunities for recruitment, training, and career development;
protection from discrimination, harassment, bullying, and retaliation;
appropriate training on health, safety, diversity, and inclusion.
6.3. Harassment, Abuse and Discrimination
Every employee has the right to work in an environment free from harassment, abuse, and discrimination. These behaviours undermine dignity, damage well-being, and may violate both organisational policies and legal requirements. Although these terms are closely related and may overlap, they describe different forms of inappropriate behaviour.
These behaviours may occur in any work-related setting, including:
the workplace;
business trips;
client or customer premises;
work-related meetings and social events;
online communication, including emails, messaging platforms, and social media.
All forms of harassment, abuse, and discrimination should be reported and addressed promptly in accordance with organisational policies.
6.4. Reporting Procedures
Experiencing or witnessing inappropriate behaviour can be distressing. Reporting concerns promptly helps protect both the affected individual and the wider workplace community.
If you experience or witness harassment, abuse, or discrimination:
- 1. Record the incident. Keep accurate notes, including dates, times, locations, people involved, and any available evidence such as emails, messages, or photographs.
- 2. Report the concern. Follow your organisation's reporting procedures. Depending on the workplace, this may involve your manager, Human Resources department, a designated safeguarding officer, employee representative, trade union representative, or an anonymous whistleblowing channel.
- 3. Seek support. Speak to a trusted colleague, mentor, employee assistance service, healthcare professional, or another appropriate support person.
- 4. Escalate if necessary. If the issue is not resolved internally or involves serious misconduct, seek advice from the relevant external authority, labour inspectorate, equality body, trade union, or legal adviser, in accordance with national legislation.
Reporting inappropriate behaviour is not only about protecting your own rights - but it also contributes to creating a safer, healthier, and more inclusive workplace for everyone.
Practical Exercise: Responding to Workplace Situations
Read the situations below. For each one:
Identify the type of behaviour.
Explain why it is inappropriate.
Describe one respectful action the employee could take.
Identify one person or service that could provide support.
| Situation | Behaviour | Your response |
|---|---|---|
| A colleague repeatedly makes offensive jokes about another employee. | ||
| Your manager ignores your request for reasonable workplace adjustments. | ||
| A client sends abusive messages after a meeting. | ||
| You witness a colleague being excluded because of their age. |
Reflection
Which of these situations have you encountered, witnessed, or heard about?
What would help create a more respectful and inclusive workplace?